Terms of Use

1. About these terms

These terms apply to your use of the public LABIIUM website, including its content, contact forms, newsletter signup, scheduling tools, and resource downloads. By using the website, you agree to these terms. If you do not agree, please stop using the website.

LABIIUM Ltd. operates the website. Paid products, pilots, professional services, and customer deployments may be subject to a separate written agreement. If there is a conflict, that agreement governs the relevant product or service.

2. Website content

We provide the website for general information about LABIIUM, measurement automation, and related resources. We try to keep information accurate and current, but content may be incomplete, change without notice, or contain errors.

Website content is not engineering, laboratory-safety, regulatory, legal, medical, or other professional advice. You are responsible for validating information and ensuring that any equipment, software, experiment, or workflow is appropriate and safe for your environment.

3. Acceptable use

You must use the website lawfully and must not:

• attempt to gain unauthorised access to the website, API, accounts, systems, or data;
• interfere with availability, security, or another person's use of the website;
• upload malware, harmful code, unlawful material, or content that infringes another person's rights;
• impersonate another person or misrepresent your affiliation; or
• use automated means to scrape, probe, or place unreasonable load on the website without our written permission.

4. Forms, bookings, and submissions

You must provide information that is accurate and that you are entitled to share when using a contact, booking, newsletter, or download form. Do not submit confidential, export-controlled, safety-critical, or sensitive personal information through a public form unless we have expressly provided a suitable secure channel.

You keep ownership of material you send us. You give LABIIUM permission to use, store, and share it only as reasonably needed to respond, provide the requested feature, operate the website, protect our rights, or comply with law. Our Privacy Policy explains how personal information is handled.

A booking or resource request is not confirmed until the website or our service communicates confirmation. We may cancel or correct a request when availability, technical issues, or inaccurate information requires it.

5. Intellectual property

LABIIUM and its licensors own or have permission to use the website, branding, design, text, graphics, and other materials on it. You may view and share ordinary links to the website for lawful, non-commercial reference. You may not copy, modify, republish, sell, or create a competing service from website materials without permission, except where applicable law or an included open-source licence allows it.

Logos, software, papers, and resources linked from the website may belong to their respective owners and may have separate licences or terms.

6. Third-party services and links

The website may link to or use third-party services for hosting, analytics, email, scheduling, file delivery, code, research, or meetings. Third parties control their own services and terms. LABIIUM is not responsible for their availability, content, security, or privacy practices; review their terms before using them.

7. Availability and disclaimers

We may change, suspend, or remove all or part of the website at any time. To the extent permitted by law, the website and its content are provided on an "as available" basis without warranties that it will be uninterrupted, secure, error-free, or suitable for a particular purpose.

You are responsible for your device, connection, backups, and decisions based on website content. Nothing in these terms limits a right or liability that cannot lawfully be limited, including liability for fraud or personal injury caused by negligence.

8. Liability

To the fullest extent allowed by law, LABIIUM will not be responsible for indirect, incidental, special, or consequential loss arising from your use of, or inability to use, the public website. This does not exclude liability that the law does not allow us to exclude and does not replace any liability terms in a separate customer agreement.

9. Suspension and changes

We may restrict or suspend access where needed to protect the website, investigate misuse, comply with law, or maintain the service. We may update these terms as the website changes. The updated version will be posted here with a new date; continued use after an update means you accept the updated terms.

10. Applicable law and contact

These terms are subject to applicable law and mandatory consumer protections. If you have a concern or dispute, please contact LABIIUM first so we can try to resolve it informally. You can reach us at contact page.

A specific governing-law and dispute-resolution clause can be included in any customer or services agreement where it is needed.